Frequently asked questions

Answers about feedback, payments, delivery, cancellation, and support.

These FAQs cover the public questions teams usually ask before launching a customer feedback workspace.

Do customers need an account to submit feedback?

No. Customers can open a public QR feedback link and submit a response without signing in.

Can feedback be anonymous?

Yes. Organizations can allow anonymous submissions when they want lower-friction feedback collection.

Are private offers shown publicly?

No. Public pages show available packages only. Private offers are handled directly with the team.

How do payments work?

Workspace billing is handled through the product's payment workflow. Larger or custom deployments can request a quote.

Can a team cancel or change plans?

Plan and account changes are handled through workspace billing and support workflows based on the active plan.

What support is available?

Teams can contact the Veyra builders for product questions, implementation concerns, and support requests.

Still have a question?

Contact the team for implementation details, support questions, or custom rollout planning.

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